- SAP Implementation
- Assessment studies / GAP Analysis
- Business Process Design / SAP Configuration Rationale
- RICEFW Objects Functional/Technical Design
- Build and Test RICEFWs
- Change Management
- End-user Training and documentation
- Roll-out across the enterprise
| - Business Consulting and Implementation on New Dimension Products(SAP Netweaver)
- Business Intelligence (BI)
- Customer Relationship Management (CRM)
- Strategic Enterprise Management (SEM)
- Enterprise Portal (EP)
- Exchange Infrastructure (XI)
- Master Data Management (MDM)
- Supply Chain Management (SCM)
- Supplier Relationship Management (SRM)
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| - Upgrade and Consolidation
- Module upgrade and enhancement
- Upgrade planning as well as consolidation assessment
- Technical assistance for upgrading from version 4.6 to enterprise
- Instance consolidation
- Code conversion and data migration
- Data archival
- Testing and V&V
- Technical and Functional training for end users
- Documentation.
| - Post-implementation Support Services
- Post-implementation maintenance and support service
- Offshore support service using help-desk
- Enhancements to existing functionality
- ABAP support and modifications
- Production support and second level support
- Master data maintenance upload/download
- ABAP performance tuning services
- BASIS/System admin support services.
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- Audit
- Audit of SAP implementation /SOX Compliance
- Validation Testing (ERS)
- Business Process Validation
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